Returns Policy - SILVARIONEX

At SILVARIONEX, we strive to ensure complete satisfaction with every purchase. If you are not entirely satisfied with your purchase, we’re here to help.

1. General Return Information

You have 30 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging.

2. Return Process

To initiate a return, please follow these steps:

• Contact our customer support team at [email protected] with your order number and reason for return.
• Once your request is approved, you will receive a return authorization email with instructions on how to return your item.
• Ship the item back to us using a trackable shipping method.

3. Refunds

Once we receive your item, we will inspect it and notify you on the status of your refund. If your return is approved, we will initiate a refund to your original method of payment. The refund will be processed within 7-10 business days.

4. Exchange Policy

If you wish to exchange an item, please return the original item as described above and place a new order for the item you wish to receive.

5. Exceptions

Certain items are non-returnable and non-refundable, including:

• Gift cards
• Personalized products
• Items noted as final sale

6. Contact Us

If you have any questions regarding our Returns Policy, please contact us at [email protected] or call us at +1 (555) 012-3456.

Thank you for shopping with SILVARIONEX. We appreciate your business and are committed to providing you with the best service possible.